Civic brings leasing, rent collection, maintenance, and resident messaging into a single platform — so a team of three can manage 1,000 units without the spreadsheet pile, the missed renewals, or the 9pm maintenance call.
Stop paying for five disconnected tools that never talk to each other. Civic replaces your listing syndicator, screening vendor, rent processor, work-order app, and owner reports with one connected system.
Post a vacancy once and Civic syndicates it to Zillow, Apartments.com, and 40+ sites instantly. Self-guided tours, online applications, and lease e-signing cut median days-to-lease from 28 to 11.
Residents pay by ACH, card, or cash at 60,000 retail locations. Autopay, late fees, and partial-payment rules run themselves — operators on Civic average a 97% on-time rent rate.
Residents submit a request with photos in 30 seconds. Civic routes it to the right vendor, tracks the work order, and follows up — average resolution drops to under 2 days.
Credit, criminal, and eviction reports plus income verification in one click, with fair-housing-compliant decisioning built in.
Auto-generated statements, NOI dashboards, and 1099s your owners can actually read — published to their portal the moment the books close.
What changes when the portfolio runs on Civic
Happy residents stay longer, and renewals are the cheapest lease you'll ever sign. Civic gives every resident a portal they actually want to use.
Pay rent, submit maintenance, sign renewals, and message the office from one app — no more lost paper notices.
Civic flags expiring leases 90 days out and sends data-backed renewal offers, lifting renewal rates by an average of 14 points.
Text and email residents individually or by building, with every conversation logged against the unit.
Bundle renters insurance, credit-building rent reporting, and on-time payment rewards to drive loyalty and ancillary revenue.
“We grew from 400 to 1,100 units without adding a single back-office hire. Civic absorbed the work three separate apps used to make us do by hand.”
“Our on-time rent rate went from 84% to 98% in one quarter. Autopay and automated late fees did what years of reminder emails never could.”
“Owners used to call every month for a statement. Now they open their portal and the numbers are already there. My phone is finally quiet.”
Pay only for the doors you manage. No setup fees, no long-term contract, and resident and owner portals are always included.
For independent managers and small portfolios.
For growing management companies.
For regional and institutional portfolios.
Most teams are fully live in under 30 days. Our migration crew imports your units, leases, balances, and resident records for you — and you run both systems in parallel until the first rent cycle clears clean.
ACH rent payments are free for both you and your residents. Card payments carry a flat resident-paid convenience fee, and you never pay a per-transaction fee to disburse owner funds.
Yes. Civic runs full double-entry accounting with separate operating and trust ledgers per entity, automated owner draws, and one-click 1099 generation at year end.
Every screening runs through an FCRA-compliant provider with consistent, documented decisioning criteria you configure once — protecting you and applying fair-housing rules to every applicant equally.
Residential multifamily, single-family rentals, student housing, and mixed-use — from a 12-unit building to a 20,000-door portfolio, all on the same platform.
Book a 30-minute demo and we'll load a sample of your own properties so you can see Civic running before you commit to anything.