Counter is the point of sale that holds up when the dining room is full and the kitchen is in the weeds. Servers fire orders straight to the line, tables turn faster, tips split themselves, and at last call the drawer reconciles before you've finished stacking chairs. One system for the floor, the kitchen, the counter, and the back office — live in a week, working offline when the Wi-Fi drops, on flat-rate processing with no statement surprises.
Run end to end by independent rooms and small groups
What the dining room looks like on Counter
Your servers don't have time to fight the software. Counter is laid out the way a section actually works, so a new hire is taking tables their first shift and your veterans never look down at the screen.
Take the order at the table on a handheld and it's on the line before you've cleared the apps. Modifiers, allergies, coursing, and fire-now-vs-hold are two taps, and the kitchen sees it the instant you hit send.
Split by seat, by item, or evenly across six friends who can't agree, then settle each share to its own card or wallet. Move an item to another check, comp a dessert, apply the birthday discount — all from the table, in seconds.
Take a tap, chip, or phone-wallet payment at the table and the guest is gone before the card would have come back from a terminal. Suggested tips, signature, and emailed receipt happen right there on the handheld.
Set the rules once — by hours, by sales, by role — and Counter splits the pool every night and pushes it straight to payroll. No spreadsheet, no Sunday-night arguments, no manager doing arithmetic after last call.
Most restaurants run a POS, a separate KDS, a third app for online orders, and a spreadsheet for inventory that's wrong by Tuesday. Counter is all of it on one record — so the number on the floor is the number in the kitchen is the number in your P&L.
Orders route to the right station — grill, fry, pantry, bar — the moment they're fired, with prep timers, all-day counts, and a clear bump when it's up. Course an order so apps land before mains, and rush a VIP table with one tap from the floor.
Your branded ordering page, delivery-app tickets, and dine-in orders all hit the same kitchen queue. No tablet farm chirping by the pass, no double-entry, no comping a missed third-party order during the push.
Drag your real tables, patio, and bar into a live map. See what's seated, what's waiting on the check, and what's been bussed and ready — so the host seats the next party without a lap of the dining room.
Tie menu items to ingredients and Counter depletes stock with every plate sold. Get the low-on-short-rib alert before the 8 o'clock rush, not after you've 86'd it to a full section.
86 the salmon, flip to the brunch menu, bump prices for the holiday, push a special to every station and your online page — from one screen, instantly live, no waiting on a vendor or a reboot.
From the first walk-in to the last reconciled drawer. Read it top to bottom — every step is one system, no app-switching, no double entry.
The host seats a two-top from the live floor map, starts the table, and the server's handheld already shows it in their section. No paper chit, no walk to a terminal.
Apps and mains go in tableside with coursing set so the kitchen holds the entrées. Grill, fry, and pantry each see only their items, with prep timers already running.
Forty covers on the floor, twelve online orders in the same queue. The KDS keeps all-day counts straight, a VIP table gets bumped to the front with one tap, and nothing falls through.
The router drops for ninety seconds. Counter keeps taking orders and payments offline, then syncs every ticket the moment it reconnects. The guests never notice.
A six-top splits four ways, each share tapped to a different card, tips suggested and signed at the table. The party's out the door while the receipts email themselves.
Sales, comps, voids, and the tip pool land in tonight's report on their own. The drawer balances in four minutes, payroll has the tip splits, and you go home.
“We turned tables eighteen minutes faster the first month, just from tableside ordering and tap-to-pay. On a Friday that's an extra seating in every section — real revenue we were leaving on the floor.”
“Close used to take me forty minutes and a calculator. Now the drawer reconciles itself and the tip pool is already split when I lock up. I'm out the door before the kitchen finishes their breakdown.”
“The night our internet went down used to mean a paper-ticket scramble. On Counter we didn't even slow down — it kept ringing sales offline and synced everything when the line came back. That alone paid for the switch.”
Flat-rate card processing, no long-term lock-in, and hardware you can buy or lease. The plan covers the whole house — the floor, the kitchen, and online ordering all included.
For cafes, food trucks, and single-station spots.
For full-service restaurants running a real dining room.
For multi-location groups and growing chains.
Most restaurants go live within a week. We build your menu, modifiers, and floor plan for you, set up your stations and printers, and run a hands-on training shift with your staff before your first real service — so opening night feels routine, not risky.
Service doesn't stop. Counter keeps taking orders, sending tickets to the kitchen, and accepting card payments fully offline, then syncs every transaction automatically the moment your connection is back. Your guests never know anything happened.
No. Counter runs on its own handhelds and terminals, but it also works on standard iPads and many of the receipt printers and cash drawers you may already own. Buy the hardware outright or lease it monthly — your call, and we'll tell you straight which you actually need.
Flat-rate, published, and the same whether the guest taps a premium rewards card or a basic debit. No tiered surcharges, no monthly statement you need an accountant to decode, and no long-term processing contract holding your business hostage.
Yes. We import your menu, your historical sales, and your customer and loyalty data so you keep your reporting history and your regulars' records. We schedule the cutover between services so you never lose a night of business to the switch.
Both, on one screen. Your own branded ordering page and the major delivery apps all route into the same kitchen queue as your dine-in tickets — no extra tablet by the pass, no double-entry, and no missed third-party orders at the height of the rush.
Book a 20-minute walkthrough and we'll show you Counter on your menu, in your dining room, with your busiest Friday in mind. No pressure, no long-term contract.