RÉGULATEUR
Maison d'horlogerie · Geneva — Toronto

One address for fine mechanical watches across the great Swiss houses — to acquire, to part with, and to keep alive. A curated boutique above; a certified servicing atelier below. Every piece is examined under loupe, documented, and guaranteed before it ever reaches your wrist.

Trusted with the houses collectors do not gamble on

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Currently in the vault

A rotating cabinet of pieces we'd wear ourselves.

Each reference is sourced privately, authenticated against the maison archive, and serviced to running order before it is listed — then sold with a full condition dossier and our two-year guarantee. The vault turns over weekly. What is shown this morning may be reserved by noon.

Vintage · Steel

Chronographe Panda, 1968

A reverse-panda manual chronograph in unpolished steel, lume aged to honest cream. Original pushers, period bracelet, archive extract confirming first sale in Lausanne. Off our own bench last month.

Pre-owned · Rose Gold

Perpetual Calendar 39mm

A discreet rose-gold perpetual with moon phase — box, papers, and two prior service records. Crisp hallmarks, sharp lugs. A watch that has been loved, not worn out.

Collector · Steel

Skin-Diver 'Tropical', 1965

A 200m skin-diver whose black dial has turned a warm tropical brown under sixty years of sun. Matching bezel patina, faded but legible. One of the rarest dials we have handled.

Unworn · White Gold

Dress Calibre, New Old Stock

An unworn white-gold dress watch, decades old yet never sized, found in a dealer's safe in Bienne. Factory stickers intact; movement run-in and regulated by us before sale.

Pre-owned · Steel

Integrated Sport, Reference Grade

The integrated-bracelet sport watch with the waiting list — here, on fair terms, today. Full set, light wear, gaskets and seals freshly replaced. Priced for a collector, not a flipper.

Grande Complication

Minute Repeater, Estate

A platinum repeater from a single-owner estate, chimes cleaned and gongs re-tuned by our complications watchmaker. Acquired by private commission only — enquire for the dossier.

A house measured by what passes its bench, not its shop window

1979
Trading since
40+
Maisons serviced
9,400
Watches restored
112
Point authentication review
The atelier downstairs

Where a watchis made whole again.

The servicing atelier is the reason collectors trust the boutique above it. The same master watchmakers who restore your grandfather's chronograph are the ones who certify every piece we sell. No work is sent abroad. Nothing leaves until it is right.

Full mechanical overhaul

Complete disassembly, ultrasonic cleaning, worn-part replacement with maison-correct components, fresh lubrication, and regulation to within chronometer tolerance across six positions.

Restoration, not refinishing

We preserve original finish and patina wherever a collector should. Dials and hands are touched only on your written consent — and we will counsel against over-restoring a watch that is rarer left alone.

In-house, never outsourced

Every movement is opened, judged, and closed under our own roof by named watchmakers. Your watch is photographed at intake and never leaves our insured premises.

Two-year service guarantee

Each overhaul is warranted twenty-four months on movement and water resistance. Return for any reason inside that window and the bench reopens at no charge.

Acquire & sell

Acquire well.Sell without losing.

First serious watch or a quietly placed collection — you deal with one advisor who knows the market, the maisons, and your file. No commission pressure, no theatre.

Private sourcing

Name the reference you are hunting and our network across Geneva, Tokyo, and New York goes quiet on your behalf. We find it, vet it, and present only examples that pass our 112-point review — never the wrong watch to fill the brief.

Consignment

Place your watch with us and reach serious collectors discreetly, for a fair flat fee — never a punishing trade discount.

Trade-in & upgrade

Apply the honest value of a piece you've outgrown toward the next. Same-day appraisal at the counter.

Valuation & insurance

Signed, current-market valuations for insurance, estate, and customs — issued on house letterhead and accepted by major underwriters.

Authentication

Bring any watch for an honest verdict. We read movement, case, dial, and archive against the maison record before a dollar changes hands.

From the salon

The dealer collectors send their friends to.

I brought in a chronograph three other dealers wanted to refinish. Régulateur talked me out of it, serviced the movement, and left the dial exactly as it was. It is now the most valuable watch I own — because they knew not to touch it.

H
Henry Caldwell
Private collector, Toronto

They sold my late father's Datograph on consignment for nearly double the trade offer I had been given elsewhere, and handled every part of it with discretion. I never once felt managed.

S
Sofia Marchetti
Estate client, Montréal

I had used the big-name service centres and waited eight months for a watch returned in a worse state. Régulateur had mine back in three weeks, regulated better than new, with a photograph of every step.

D
Dr. Raymond Osei
Collector, Vancouver
Servicing

Care priced for the bench, not the boutique.

Watches in the vault are individually priced; these plans cover the work we do on the watch you already own. Every plan includes intake photography and our two-year guarantee.

Diagnostic

Before you commit to anything.

$180CAD
  • Full loupe & timing examination
  • Water-resistance test
  • Written condition report with photographs
  • Honest restoration counsel
  • Fee credited toward any service booked
Most popular

Full Service

The complete mechanical overhaul.

From $850CAD
  • Complete strip, clean & lubrication
  • Worn parts replaced, maison-correct
  • Regulation across six positions
  • Seals & gaskets renewed
  • Two-year movement guarantee

Restoration

Vintage, complicated & estate pieces.

By estimate
  • Complications & repeater work
  • Period-correct part sourcing
  • Consent-based dial & hand restoration
  • Archive research & provenance
  • One named watchmaker throughout

Before you visit

Do I need an appointment?

The salon welcomes walk-ins, but pieces from the vault and any servicing intake are best handled by appointment, when an advisor and a watchmaker can give you their full attention. Private viewings are held in a closed room, after hours on request.

Are the watches you sell guaranteed authentic?

Every watch passes our 112-point review and is checked against the maison archive before it is listed, then sold with a full condition dossier and our written two-year guarantee. We have never knowingly traded a redialled, franken, or misrepresented piece — and we will buy one back if we are ever proven wrong.

Will servicing my vintage watch hurt its value?

Not when it is done correctly. We service the movement to keep the watch running while preserving original finish, lume, and patina. We never refinish a dial or polish a case without your written consent, and we will advise against it whenever a piece is worth more left untouched.

How long does a service take?

A standard full service runs three to five weeks. Complications, repeaters, and restorations that require part sourcing take longer — you will have a written timeline and estimate before any work begins, and progress photographs throughout.

Can you find a specific reference for me?

Yes — private sourcing is one of the things we do best. Give us the reference, the condition you want, and your ceiling, and our network goes quiet on your behalf until the right example surfaces. You see only watches that have already passed our review.

Do you buy watches outright?

We do, and we also take consignment when you would rather hold out for full market value. Either way you receive a same-day appraisal and a clear, fair number — no lowball trade games.

The vault is open by appointment.

Sit in the salon, try on what's in the cabinet, or bring in the watch you've been meaning to set right. One advisor, one watchmaker, and all the time the piece deserves.